HA
Hoosen A
1 reviews | Active since Aug 2018
27 Mar 2023, 16:22
STAY AWAY! NO AFTER SERVICE WHATSOEVER!
Before you continue reading, please do not consider this company. once they have you signed up, they do not care for after service.
I have an issue since January 2022. I purchased a car and signed up with Netstar for car tracking. That car was returned a week later and I have purchased another car. I contacted Netstar to change the tracking unit from the old vehicle to the new vehicle, and instead of doing this, they opened a new account and now I am paying for a vehicle I do not currently own.
Getting through to them is a nightmare, and once you do get through, you're put on hold until the line drops. Emailing is just the same if not worse. I get a ticket created but no response!!
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Replies (1)Netstar's replyOfficial
28 Mar 2023, 08:39Good day Hoosen,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Kind regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Kind regards
Netstar
Netstar's reply28 Mar 2023, 08:39
Official
Good day Hoosen,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Kind regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.
Kind regards
Netstar
