1 reviews | Active since Oct 2022
Stay away! Maybe great now but later you going to have problems.
Jeepers! These guys are either completely useless or running a company where they make it so extremely difficult to cancel an agreement you give up. Either way, it's not right and boarding *****. You know when the sales line of a company picks up in 3 rings but all other departments are non-existent you are going to have a problem in the future. It's been 3 months trying to cancel a contract that I initially wanted to continue when getting a new vehicle. Initially, we tried to get a new device or transfer the device into the new vehicle as it was being sold. The customer experience around dealing with Netstar was horrible, the car was sold two weeks later. Then we decided to cancel the agreement (which was over the 36months), after sending 5 emails and countless calls I've resorted to this platform #firsttimeuser The scary thing is we can still see the vehicle on the app, this security risk for the new owner and most like infringes POPI Act.
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
