GK
Gavin K

1 reviews | Active since Apr 2021

29 Apr 2021, 20:13

Stay away from Netstar. They don't even read the application forms.

I filled in the forms for my car and my wife's car so, two applications. They send back a reply only with my car on and wrong plan. I phoned them again on Monday and she told me we have both ous cars on for R131 for each car because we with Outsurance. Informed me the technician will arrange with me for the installation. I was contacted from Pta and asked me where I stay in Pta. I replyed I don't stay in Pta. O sorry I will get the technician will contact you from the east rand. Till today no one has phoned me. I phoned to 7 times before I got a answer and they told me they will contact me back. No one even bothered to call me back. I am canceling the contract because they are not keeping their end of the contract. It is Poor Poor Poor Poor service.

0
Replies (2)
Netstar
Netstar's reply30 Apr 2021, 12:19
Official
Good day Gavin,

Thank you for bringing this matter to our attention, kindly accept our sincere apologies for the inconvenience caused.

We will contact you to assist.

Kind regards,
Netstar
GK
Gavin K's update01 May 2021, 10:03
Reviewer Update
Good Day ZimkhithaI really do want to cancel my Contract because, If Netstar Can't read Contracts and load the right information, how can i TRUST Netstar to look after me and my family.Cancel my contract.
Kind RegardsGavin Kruger