Stay Away from Netstar https://www.netstar.co.za/ they are useless to say the least.

Netstar https://www.netstar.co.za/ To say I am disappointed is an overwhelming understatement. You cost me my most prized possession. To say your service was *********** is unfair! It is simply ***. There was no service, you failed in your mandate to protect my asset. My beloved car was violated when entered by vehicle ******* on the morning of the 12th of October 2022. They gained entry into my locked and supposedly “Protected” vehicle, and managed to move my car out of the parking lot [took a substantial amount of time and if your company was any useful could have picked up that the car was being fiddled with and called me immediately instead I never got a communication from your selves] onto the street outside where the ******* started the engine and drove away without the tracking unit “FOB” in the car. No alert was sent by my tracking unit to your control room and the ******* got away clean with my vehicle. I noticed the heart-breaking empty parking spot outside my kitchen window at 04h45AM and called your control room immediately. The first call was cut due to the incompetence of your call center agent; “Here’s the thing I just found out that my car is ****** im in panic mode and your consultant drops a call on my ear😭” and I called again to report the theft of my motor vehicle [NB: I HAD TO CALL YOU THAT MY CAR WAS ******, MEANWHILE THE CAR MOVED WITHOUT ANY SECURITY TAGS THIS IS MOST HEARTBREAKING FOR ME I MUST SAY. Your claim to be the best car tracking company is a fallacy, you are wack and have to be exposed for this]. This was only 10 minutes after my car was ******. Why the hell could your mobile units not locate my vehicle in good time!!! You are useless. Had your tracking unit done its job and your team done theirs, my car would not have been located at approximately 11h00 of the same day, COMPLETELY STRIPPED. CONSIDERING ALSO THE FOOTAGE, THE AMOUNT OF TIME THESE ******* TOOK WOULD HAVE BEEN ENOUGH TO BE CAUGHT IN ACTION. I WILL NEVER REFER YOUR COMPANY’S SERVICES TO ANY OF MY FRIENDS AND LOVED ONES, I AM TRAUMATISED BY THE WHOLE SITUATION WHICH COULD HAVE BEEN STOPPED BY YOUR TRACKING COMPANY. I HAVE ALREADY SHARED MY EXPERIENCE WITH ONE OF MY CLIENTS WHO HAPPENS TO BE YOUR CUSTOMER AND HAS CONFIRMED THAT HE WILL BE TAKING ALL HIS VEHICLES ELSEWHERE. And will continue to spread the word about your incompetence I have been paying your premiums every month without fail yet you failed me. I believe you are therefore accountable to reimburse me for all the premiums paid to date, the insurance excess that I have to pay, and any costs I incur as a direct result of the loss of my vehicle. ***