Stay away from Netstar!

Item: Netstar
Rating: 1

I have an email from Netstar saying that I don't owe them anything. Nudebt (whom Netstar has hired to do their collections) is still processing unauthorized debits for Netstar and claiming Netstar never sent them communication to stop collecting. I'm harassed with calls and my bureau is ruined by this mess. My bank has now charged me R130 for reversing this unauthorized debit, which Netstar should refund me because it never should have gone off in the 1st place.

Helpful (0)

Replies (2)

Netstar's replyOfficial

25 Jan 2025, 12:57

Good day Corina,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's reply25 Jan 2025, 12:57

Official

Good day Corina,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's replyOfficial

29 Jan 2025, 08:08

Good day Corina,

Thank you for taking our call and allowing us the opportunity to assist with your request.

If you require any further assistance, please don’t hesitate to reach out to us.

Regards,
Netstar

Netstar's reply29 Jan 2025, 08:08

Official