Stay away from Netstar

I installed a netstar tracking device in my vehicle in July 2023 with no further communications from Netstar until about July 2026 when my contract expired.i was informed that the battery on the device lasts for 3 years and the device needs to be upgraded with a new 3 year contract.i enquired about the replacement of the battery instead of taking a new 3 year contract as I was informed I was on a month to month basis now.i was informed that a new battery replacement was not possible.i declined taking a new contract never the less subs was deducted going forward as I was on a month to month basis.on or about 15 October 2026 I decided to test the device and discovered it was not working yet I paid subs from July without the device working.i intend reporting this **** to the consumer council because of the breach of the CPA. My contact details ***