Stay away from Netstar

My installation was done over 72hours ago and the system is already failing. Wrong location of my vehicle- its locked on a route I've never even driven on, I tested the panic button -none of my emergency contacts were called - you know why? Because the unit has no signal, I've been told a reset is taking place since 11:50 and still no feedback from the contact centre. This is why they can confidently say "we will not be held accountable for non recovery of your vehicle" because they know their units don't work, imagine if i had an incident this morning? In addition, this is happening after their retentions specialist requested me to give them 1 more chance after 7years of terrible service I stayed. I regret my decision