YS
YUSUF S

1 reviews | Active since Mar 2009

09 Mar 2016, 20:06

STAY AWAY FROM NETSTAR

Good Day<br> <br> My Netstar early warning systems panic button has been giving me trouble, where i do not receive a callback from netstar when it is pressed. When i called netstar i was told that they are not receiving any signal from the panic. Since my device is under a year old and still under warranty i was put through to the fitment center. Spoke to Kevin and he took down my details saying that he would arrange for an appointments for them to come out and check the unit installed in my car. two days later i have still not yet had any feedback from them. NETSTAR by far the worst company to deal with. Call center agents are rude and transfer you from department to department. If this issue isn't resolved i will stop my netstar debit order and you'll can remove all fitted equipment from my car. I couldn't care much if it is a 36 month contract. I honestly regret upgrading to you'll mainly because of the way customers are treated.

0
Replies (2)
Netstar
Netstar's reply22 Mar 2016, 15:37
Official
Hello Justice Seeker..,

Please note that a request has been sent to our sales department for assistance regarding an upgrade.

Kind Regards,
Thando Qinisile
Netstar
Netstar's reply03 May 2016, 09:48
Official

Hello Justice Seeker..,

Please note that a request has been sent to our sales department for assistance regarding an upgrade.

Kind Regards,
Thando Qinisile