JN
Jacques N

1 reviews | Active since Mar 2019

06 Mar 2019, 21:42

Stay away from Altech Netstar

Altech Netstar came to check the unit in my car. Their technician stuffed up my car so completely, I had to have the car re programmed and the entire computer unit re fitted. They wiped out all the programs on the car's computer as well as completely stuffing up the anti theft device which also had to be replaced. All the repairs came from my pocket. Altech Netstar simply refused to accept any liability nor responsibility. They did not even bother to speak to their own client - instead I had to deal directly with their technician. Their service is shockingly bad.

0
Replies (2)
Netstar
Netstar's reply08 Mar 2019, 15:27
Official
Good Day Mr Van Niekerk
Thank you for you correspondence with Netstar,
please note we are trying to contact you regarding your complaint. kindly respond to the email I sent.
Best Regards,

Petronell
JN
Jacques N's update01 Apr 2019, 21:32
Reviewer Update
I did contact Netstar as requested by them. After hearing the story (again), the lady assured me that she will come back to me shortly after she had done her investigation. It has been over a month and no one has come back to me. Also, no one is available when I phone. This is the most pathetic service on the planet! STAY AWAY FROM NETSTAR!!