So much for "CUSTOMER SERVICE" to a possible new customer

So much for "CUSTOMER SERVICE" or rather you failed your hurdle. I send an inquiry e-mail to ********** to ask them to contact me and give me more info on how much it will cost and what is needed to resubscribe to use their service. And BOOM, nothing. Not an acknowledgement, not an email or SMS or . . . . . . . .

Well if I go by all the complaints here on HP then it seems rather to avoid!! I have been previously a subscriber for almost 14 years before. But yeah thanx for nothing.