PK
Pabalelo K
1 reviews | Active since Sept 2013
11 Mar 2025, 13:05
Shody work and damage to dashboard
netstar came to upgrade the tracker on my vehicle in december 2024 and that was my mistake to accept the upgrade. they upgrade and the tracker is now visible the moment you open the boat. the service guy was able to see it when servicing the car. they left my dashboard with no *****s. i escalated and i kept on being promise lies. last commucation with technician was on the 24 February 2025 when he promised to get back to me. ref: CAS-***-Q1K1 You might as well come remove the tracker and i will find another one. you broke your contract, i will find another tracking company.
Helpful (0)
Replies (6)0
Replies (6)
Netstar's replyOfficial
11 Mar 2025, 13:08Good day Pabalelo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's reply11 Mar 2025, 13:08
Official
Good day Pabalelo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
PK
Pabalelo K's updateReviewer Update
11 Mar 2025, 13:13I just want it out of my car.. Your tracker is even visible on the side of the battery. You can send someone to take it out or i will do it myself. i will just drop it off to one of your branch at the reception. I will fix my car. you really shown that you only care about the debit.
PK
Pabalelo K's update11 Mar 2025, 13:13
Reviewer Update
I just want it out of my car.. Your tracker is even visible on the side of the battery. You can send someone to take it out or i will do it myself. i will just drop it off to one of your branch at the reception. I will fix my car. you really shown that you only care about the debit.
Netstar's replyOfficial
14 Mar 2025, 09:20Good day Pabalelo,
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Our technical team have a confirmed a booking for today.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Our technical team have a confirmed a booking for today.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply14 Mar 2025, 09:20
Official
Good day Pabalelo,
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Our technical team have a confirmed a booking for today.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Our technical team have a confirmed a booking for today.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
PK
Pabalelo K's updateReviewer Update
14 Mar 2025, 09:28Hi Netstar,
Yes, the called me. The question is, will they fix the dashboard issue and move the tracker away from the battery car.. I can take picture for you to show you that your installers are doing shody work.
Yes, the called me. The question is, will they fix the dashboard issue and move the tracker away from the battery car.. I can take picture for you to show you that your installers are doing shody work.
PK
Pabalelo K's update14 Mar 2025, 09:28
Reviewer Update
Hi Netstar,
Yes, the called me. The question is, will they fix the dashboard issue and move the tracker away from the battery car.. I can take picture for you to show you that your installers are doing shody work.
Yes, the called me. The question is, will they fix the dashboard issue and move the tracker away from the battery car.. I can take picture for you to show you that your installers are doing shody work.
PK
Pabalelo K's updateReviewer Update
14 Mar 2025, 12:52The technician came to put back the missing *****s they lost during installation. Andrew was also surprised that the tracker and its backup were easily accessible when you open the bonnet.. He changed the location of both devices.
Thank you...
Thank you...
PK
Pabalelo K's update14 Mar 2025, 12:52
Reviewer Update
The technician came to put back the missing *****s they lost during installation. Andrew was also surprised that the tracker and its backup were easily accessible when you open the bonnet.. He changed the location of both devices.
Thank you...
Thank you...
Netstar's replyOfficial
14 Mar 2025, 12:59 Good day Pabalelo,
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply14 Mar 2025, 12:59
Official
Good day Pabalelo,
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
We are pleased to let you know that your query has been resolved.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar