LL
Lana L

1 reviews | Active since Aug 2019

26 May 2020, 12:03

Shoddy service

I have been receiving calls NON-STOP from Tracker insisting that I pay an account for a car that is not in my possession. I sold it months ago. I don't know how to get them off my bac****!!!

0
Replies (2)
Netstar
Netstar's reply26 May 2020, 13:21
Official
Good Day Lana,  

Thank you for your correspondence with Netstar, 

Please email us all your details on the email address on our profile for urgent assistance. 

Best Regards, 

Netstar

LL
Lana L's update26 May 2020, 18:13
Reviewer Update
How many times should I do this???? (And please note....I'm not simply "unwilling to pay". I've sold the car!!! And I gave notice to Tracker to close the account.

The latest correspondence with your call centre agent reflects as follows:

Please be advised the credit for the outstanding amount was processed the account is now closed hope all is in order.
Have a wonderful day
Please be safe.

credit o/s - cancellation done, client not willing to pay notice month
Query Resolved
No
Query Status
Open
Resolution
Account Code
***
Cell Tel
***
Registration/VIN Numbers
Applicable Start Date
Applicable End Date
Director's Query
No
Resolution Code
Version: 7.0
Created at 2020-05-18 02:18 PM by No presence informationNo presence informationDi-Anne Wingson
Last modified at 2020-05-18 02:18 PM by Workflow on behalf of No presence informationNo presence informationDi-Anne Wingson
Kind regards
Florizel Ebrahim
Credit Controller

T: +***0