Shoddy Service

<p> Ordered a tracking device for my vehicle to be installed in Cape Town at Audi N1 City on 12 August 2016.</p> <p>Installation was done on the day but the panic button i agreed to pay for was not installed, queried with the Audi dealer when picked up the vehicle on 13/08 and installation team denied knowing about it, when i go back up to Jhb i contacted the netstar salesman James and the contact in Cape Town - nadine on 16/08 and my mail was ignored, i followed up on 17/08 by phone and James could recall my mail but could not answer why it was ignored, i am still sitting without a panic button and have no idea when it will be resolved.</p> <p>Poor Customer Service from Netstar is an understatment</p>