Shocking Service from Netstar Safe and Sound

On 18 January 2021 I submitted an email to Netstar, indicating that the system for one of our vehicles is not working, that the panic buttons of 3 of our vehicles are not working and that I am driving my vehicle, without them picking up when the chip is not within range when my vehicle is started. I was told, 2 of our vehicles need upgrading. On 8 March I followed up on this upgrades and repairs and again on 12 March without any feedback. On cancellation, I was told I still have to pay for a month's notice, even though the systems are not working and it was reported 2 months ago already. The service is shocking and I am really disappointed. I would recommend rather using another company.