SHOCKING SERVICE FROM NETSTAR

SHOCKING I have never received such service in my life For 2 weeks now I have been begging for assistance Now I get told the tracker in my Golf is damaged and not working, this tracker is new not even 6 months old I NEED A TRACKER IN MY NEW CAR BUT THEY CAN'T EVEN GET THIS SORTED Just made another call again now to get told AGAIN someone will call me WORST TRACKING COMPANY EVER