SHOCKING SERVICE FROM ALTECH NETSTAR

I phoned in to the Telesales number, ***, on 23/2/16, Spoke to a Xoli who assured me that she would get my request for a quotation to the Fleet Management department. I phoned again on the 24/2/16 after receiving no response and spoke to Zane who assured me that my details had been sent through and that someone would contact me for a quote. After spending more than 10 minutes waiting for Fleet Management to answer their phones, I got fed up and hung up. I have been told that someone will contact me for a quote to install Vigil units into our six service vehicles. I wonder, do they actually want the business? To date, I have still not received even one call from them regarding this...