SHOCKING SERVICE

I am exceptionally disappointed in the manner in which Mrs Mahlangu's enquiry has been dealt with. We have been requesting change of ownership from her late husbands name to her name since 26/03/2021. The last E Mail was sent to retentions department with the assurance that the matter would be attended to immediately....to date NO RESPONSE. it is bad enough having to deal with the loss of your spouse but then the fact that a company of this size cannot attend to the matter with the urgency that it deserves. This is our last resort posting here with the hopes of having this matter resolved.