1 reviews | Active since Apr 2017

12 Apr 2017, 10:49

Shocking service

<p>After months of trying to sort out why Altech were charging me for extra services that were not in my contractual agreement, I decided to put a stop order on the amounts being deducted only to be handed over. This is the WORST and most *********** service I have EVER received. You are the ones deducting my account- how difficult is it to do a recon for a customer. Shame on you Altech!!!</p>

0
Replies (4)
Netstar
Netstar's reply12 Apr 2017, 11:26
Official

Good day Debra,

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards,

Bongiwe

Best regards,

Netstar
Netstar's reply12 Apr 2017, 15:44
Official

Good day Debra,

As discussed, I have advise you that the relevant department will be in contact with you.

Kind Regards,

Bongiwe

Best regards,

Netstar
Netstar's reply04 May 2017, 08:24
Official

Good day Debra,

As discussed, kindly note that our legal department is assisting in this matter.

Warm Regards,

Bongiwe

Best regards,

's update04 May 2017, 11:23
Reviewer Update

Perfect

Thank you Bongiwe, hopefully we can resolve soonest

Regards

Debra