Shocking Netstar service!
I have emailed Netstar from Monday 03.06.2024 for cancellation and possible tracking of new vehicle / and have called them every day (several time) since and have had to hold on for over 15 min for calls not answered. I have also emailed everyday with no update of cancellation. Today is Thursday 06.06.2024 - this debit order will now be cancelled on my side and i WILL NEVER se NETSTAR again - i have moved on to use a different service provider for new device. Tough luck Netstar your service SUCKS!
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Replies (4)0
Replies (4)
Netstar's replyOfficial
06 Jun 2024, 13:41Good day Nadine
Thank you for bringing this to our attention. We have noted your query and would like to further assist you.
We will contact you to assist.
Regards
Netstar
Thank you for bringing this to our attention. We have noted your query and would like to further assist you.
We will contact you to assist.
Regards
Netstar
Netstar's reply06 Jun 2024, 13:41
Official
Good day Nadine
Thank you for bringing this to our attention. We have noted your query and would like to further assist you.
We will contact you to assist.
Regards
Netstar
Thank you for bringing this to our attention. We have noted your query and would like to further assist you.
We will contact you to assist.
Regards
Netstar
Netstar's replyOfficial
06 Jun 2024, 13:54Good day Nadine
Kindly be advised that your cancellation has been processed as per your request.
Regards
Netstar
Kindly be advised that your cancellation has been processed as per your request.
Regards
Netstar
Netstar's reply06 Jun 2024, 13:54
Official
Good day Nadine
Kindly be advised that your cancellation has been processed as per your request.
Regards
Netstar
Kindly be advised that your cancellation has been processed as per your request.
Regards
Netstar
's updateReviewer Update
06 Jun 2024, 14:52Please confirm no further debit orders will be processed?
's update06 Jun 2024, 14:52
Reviewer Update
Please confirm no further debit orders will be processed?
Netstar's replyOfficial
06 Jun 2024, 15:16Hi Nadine,
Thank you for letting us know.
Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards,
Netstar
Thank you for letting us know.
Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards,
Netstar
Netstar's reply06 Jun 2024, 15:16
Official
Hi Nadine,
Thank you for letting us know.
Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards,
Netstar
Thank you for letting us know.
Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Regards,
Netstar