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Susan S

1 reviews | Active since Aug 2016

22 Jan 2018, 14:55

Shocking ineptitude by Netstar

Netstar continued to charge me for almost 2 years for a vehicle which I sold in August 2014, despite me cancelling the contract with Netstar telephonically. After numerous emails and telephonic discussions between myself and Netstar's Fabian Phillips, Netstar agreed to refund me R2742.12 on 8 May 2017. To date, I have not been refunded, despite numerous emails and phonecalls from myself.

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Replies (1)
Netstar
Netstar's reply22 Jan 2018, 16:45
Official

Good Day Susan,

Thank you for your correspondence with Altech Netstar,

Please note i tried to call you with no success. kindly respond the email i sent.

My apologies for the Inconvenience.

Kid regards,

Petronell