1 reviews | Active since Jan 2012
Shocking Disgusting Customer Service
A couple of months ago I had NETSTAR tracking units installed into 4 vehicles (Toyotas). The first time I tried to turn on the wipers on my Hilux the wipers did not work, I thought it was an issue with the car. I took it to a workshop, after striping the cover where the wiper-motors are located we found the unit installed there, it was loose and obstructed to wipers. I asked my wife to check her Fortuner and my father to check his Hilux. None of the wipers worked!!! If we were traveling on a highway and it started to rain, this would have been a massive issue!! I also removed 2 of the units and did not even get a call from Netstar?!?! After a massive fight and Netstar wanting to charge me for deinstallation THE DEBIT ORDER IS STILL GOING OFF EVERY MONTH!!
We are sorry that you have had this experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
We are sorry that you have had this experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
