Shocking Customer Service

I contacted Netstar on the 11th June 2018 to have a tracker installed in my vehicle, it took someone 3x days to call me back to get my information finally on Friday the 15th June I was advised that someone would contact me with regards to fitment, I was going on a business trip on the Monday 18th June 2018 and wanted this installed before I left which did not happen. I contacted the office once again on Thursday 28th June and was told someone would contact me which didn't happen, I phoned once again on Friday morning and was told someone will come back to me on the fitment of the unit and guess what I am still waiting... This is shocking service unfortunately my the company I have my insurance with requires a netstar device otherwise I would have taken my business elsewhere long ago... cannot wait to see tomorrow morning if Netstar debit my account for a unit that hasn't even been installed yet... Hope you don't take this long to respond to a ****** vehicle ...