JD
JD D
1 reviews | Active since May 2023
03 Jun 2023, 15:38
Shocking Bad Service and NO Understanding of the Problem
After numerous phone calls and e-mails to have one of my vehicles removed, the incorrect vehicle was taken off - as I warned them many times - leaving me in quite a predicament and a financial and legal pickle.
Each time, a different person would call with no insight of any previous discussions and after explaining the WHOLE story again, they would just say they are escalating the matter and never come back to me.
Such shocking customer service and making it virtually impossible for a client to speak to the right person.
Lets see if they can respect my request to cancel all my business with them!
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Replies (1)Netstar's replyOfficial
04 Jun 2023, 16:46Good day JD
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Regards
Netstar
Netstar's reply04 Jun 2023, 16:46
Official
Good day JD
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Regards
Netstar
