SHOCKING BAD SERVICE

On the 24th Dec I received an sms from Nestar informing me that the was battery disconnection on my vehicle , I immediately contacted Netstar to confirm that the vehicle was indeed ****** , the first person I spoke to was Vuyo who when I wanted to find out the where abts of my vehicle kept on telling me that he will call me back which I waited for ever for him to do so , My last call to them I spoke to Jaque and when I requested to speak to Vuyo he told me that he was busy with the case I asked to hold for him and he told me that I cant do so as I would be blocking the line and I was not the only person who was reporting their vehicle ******.<br> Since they were unable to recover my vehicle I expected that they would not debit my account guess I was wrong. I have requested a refund for Dec which was not done till date debit order for Jan has went off again I called again today to ask abt my refund which Nadira and Geshwin have been taking me from pillar to post , I was told today that the 2 have actually not requested for a refund for my account ,this is disgusting that we need to write to hello peter in order for us to be heard and our issues to be dealt with. I AM DISAPPOINTED SHAME