KG
Kathryn G

1 reviews | Active since Dec 2020

08 Feb 2023, 11:07

Shocked and Disgusted Customer

I am absolutely shocked at the way Netstar does business, I cannot believe that such a big company could be debiting you and then advise you that they cannot track your car as you never tested your panic switch. So they take your money monthly but don't do anything, and when I asked but surely that's ***** the lady advises me you ticked the terms and conditions. so we are not liable for anything. I mean have you ever ever experienced this. I would never take anything out with Netstar and definitely would never refer them to anyone, as it is disgusting that they take your money every month for absolutely nothing. disgusted that Companies like this are allowed to do this.

0
Replies (2)
Netstar
Netstar's reply08 Feb 2023, 13:43
Official
Good day Kathryn 

We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to imporve our customer service to make sure all our clients are satisfied. We are happy to handle your case, we will contact you and take it from there.

Regards 
Netstar 
KG
Kathryn G's update08 Feb 2023, 13:58
Reviewer Update
Thank you , I will appreciate it.