MK
Mu K
1 reviews | Active since May 2011
11 May 2025, 17:42
Shameful, Unprofessional and Non Responsible Service
I have found myself in the unfortunate situation of having to chase Netstar to check why the tracking device on one of my vehicles isn't working properly. The car constantly shows on the app that it's in a different place than where it is even if parked at home. Upwards of 20 calls and 6 escalation later no resolution. Pathetic service. Why do I need to keep on paying for a service that won't come to my assistance should something happen to my car? Daylight ******* this. I'm going to cancel and I would not advise anyone to.sig up for such shambolic service. Do better!
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
12 May 2025, 07:01Good day Murphy,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's reply12 May 2025, 07:01
Official
Good day Murphy,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's replyOfficial
12 May 2025, 09:21Good day Murphy,
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Netstar's reply12 May 2025, 09:21
Official
Good day Murphy,
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist with your request.
If you require any further assistance, please don’t hesitate to reach out to us.
Regards,
Netstar
