1 reviews | Active since Mar 2009
Service not cancelled
<p>My father requested in September that his Netstar service should be cancelled, because the device cause problems with his car battery and the technicians subsequently disabled the device (I've seen the written correspondence in this regard). In early October he got very ill, was for 3 weeks in a coma and eventually died. Great to our surprise this account seems to be still active and a Netstar debit order still goes off, 3 months after he had cancelled the service. His bank accounts will soon be frozen and maybe someone at Netstar may then wake up. </p>
Good day Marina
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.
Kind regards
Denise
Good day Marina
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.
Kind regards
Denise
Good day Marina
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Marina
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Denise was very efficient in helping us and clearing up the misunderstanding. Thank you, we appreciate it very much.
Denise was very efficient in helping us and clearing up the misunderstanding. Thank you, we appreciate it very much.
Good day Marina
As per our telephonic conversation, you have informed me the retentions agent did make contact with you.
This query has been resolved.
Kind regards
Denise
Good day Marina
As per our telephonic conversation, you have informed me the retentions agent did make contact with you.
This query has been resolved.
Kind regards
Denise
