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YV
Yusuf V

1 reviews | Active since Mar 2009

20 May 2022, 08:37

Service Levels

Morning

I've tried calling your call center to add a additional unit hoping that this would be a pain free process, unfortunately not.

Please get someone competent to get in touch with me.

0
Replies (10)
Netstar
Netstar's reply20 May 2022, 09:45
Official
Hello Yusuf,

Thank you for messaging. We try to be as responsive as possible and will get back to you soon.

Regards, 
Netstar Team
Netstar
Netstar's reply20 May 2022, 10:44
Official
Hello Yusuf, 

Please note that we've tried contacting you to no avail. Please advice of a suitable time to call you or an alternative number we can reach you on.

Regards, 
Netstar Team

YV
Yusuf V's update20 May 2022, 11:18
Reviewer Update
Hi

Busy in meetings , please call me after 3 this afternoon or alternatively provide a contact name and number
Netstar
Netstar's reply20 May 2022, 11:35
Official
Hello Yusuf, 

Please note I will contact you at 15:00 for assistance. 

Regards, 
Netstar Team 
YV
Yusuf V's update23 May 2022, 16:32
Reviewer Update
Still waiting .....
Netstar
Netstar's reply23 May 2022, 17:11
Official
Hello Yusuf, 

Please advice of a suitable time to call you or an alternative number we can reach you on.

Regards, 
Netstar Team

Netstar
Netstar's reply24 May 2022, 08:53
Official
Hello Yusuf, 

As per our conversation , please note I have sent a cancellation request to the cancellations department and the request for the fitment tomorrow to the planning department. 

I will provide feedback accordingly 

Reference: CAS-***-H3F6

Kind regards, 
Netstar Team
YV
Yusuf V's update26 May 2022, 13:56
Reviewer Update
Hi

Still having issues, please call me to resolve.
Netstar
Netstar's reply26 May 2022, 15:28
Official
Good day Yusuf 

We will contact you to further assist. 

Regards
Netstar 
Netstar
Netstar's reply26 May 2022, 15:28
Official
Good day Yusuf 

We will contact you to further assist. 

Regards
Netstar