LM
Lindo M

1 reviews | Active since Dec 2025

24 Sept 2026, 23:28

Selling in bad faith!!!

Netstar told me that my unit is due for upgrade and arranged to fit a new unit, and even bragged that I will pay less. In the process, sneaked another product "Companion" something, and now charge me for it, negating their earlier entice that it will be cheaper. Now, they take for ever to resolve the query while charging me. Bad faith!!!

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Replies (1)
Netstar
Netstar's reply25 Sept 2026, 07:03
Official

Good day Lindo,

Thank you for bringing this serious matter to our attention. We sincerely apologize for the experience you have had with us.

Please allow us the opportunity to investigate the matter thoroughly. We will provide you with feedback as soon as possible.

Once again, we apologize for the inconvenience caused and appreciate your patience while we look into this matter.

Kind Regards,

Netstar