BM
Bayanda M
1 reviews | Active since Dec 2020
13 Mar 2023, 15:00
****mish behaviour. Don’t go near them.
I paid upfront for a unit to be fitted on a 3 year contract. The contract has a 1 year warranty. My unit stopped working in just 2 weeks shy of the first year. I notice this much later after the warranty so I report it. So they decide to either charge me a callout fee or alternatively I upgrade the unit at its own fee. Mind you, the panic button fell off within months and they also quoted me for that.
I think its ridiculous that they install a faulty unit that conveniently stops working so they can upsell me.
As it stands I’ve paid for 3 years of having a tracker, only to have it work 1 year. I don’t recommend.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
14 Mar 2023, 08:56Good day Bayanda,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. We will reach out to you to further discuss and sort out this problem.
Regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. We will reach out to you to further discuss and sort out this problem.
Regards
Netstar
Netstar's reply14 Mar 2023, 08:56
Official
Good day Bayanda,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. We will reach out to you to further discuss and sort out this problem.
Regards
Netstar
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. We will reach out to you to further discuss and sort out this problem.
Regards
Netstar
Netstar's replyOfficial
14 Mar 2023, 09:04Good day Bayanda,
Kindly be advised that we have attempted to contact you with no avail. May you please advise us of a suitable time to contact.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you with no avail. May you please advise us of a suitable time to contact.
Kind regards,
Netstar
Netstar's reply14 Mar 2023, 09:04
Official
Good day Bayanda,
Kindly be advised that we have attempted to contact you with no avail. May you please advise us of a suitable time to contact.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you with no avail. May you please advise us of a suitable time to contact.
Kind regards,
Netstar
