**** Cancellation Fee (Contract Ended) and Unprofessional Service

I have recently (during the festive season for three weeks) made attempts to get hold of them for technical support but never got any. This includes direct calls and call-back requests using their system, and you cannot get hold of them or get the necessary assistance. Their device is due for renewal/upgrade, but I have never received any communication from them. With 36 months contract ending, I have decided not to continue with them, and they still need to charge a fee. What if it has ended? This nonsense is just ****************. How can you charge me for something beyond our agreement?

You do not have any right to charge me while you still even provide unprofessional support, and the contract of 36 months has ended. STOP ********! How can I be liable for any service charge for something I do not need beyond its lifetime?

Netstar cancelled my car tracking contract without any notice in 2022 (September), and they claimed the insurance company had it cancelled, yet they claim no change on the contract can be made without the client's knowledge. I followed up with the insurance company, and they did not know anything as I was never insured with them. I don't know where they get their facts.

I recently got off the phone call with their consultant and requested a call back as the call took longer than I thought and was ongoing. I am still waiting after hours for the call, which is very unprofessional of her.