Safe yourself the headache
<p>I signed up for a tracking device on my car as a requirement from my insurer. It took months of reminders and threads to finally have the device installed during which time I would have been uninsured should my car have been ******. When the device was finally installed it was faulty from day one. My family received calls several times a week from Altech Netstar that I have been hijacked. Quite distressing I’m sure you can imagine. I continuously raised the matter with them and they agreed to check if the device was faulty. They never came to check the device on the scheduled date and despite trying to reschedule they couldn’t get their act together. Finally I cancelled the service in February 2017 due to non-performance. Six months later they are still trying to collect money for the cancelled service and have now handed me over to their debt collectors. The only response I get is “the matter has been handed over to the relevant department who will contact you” while my credit rating has been destroyed. It seems once you’ve signed up for their bogus service you will never get rid of them. </p>
Good day Ms A Lotter,
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Given
Best regards,
Good day Ms A Lotter,
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Given
Best regards,
I've had nothing but these standard messages since the last 6 months. I just had a call from a staff member Mashudu Machimane who had her details completely wrong. Altech Netstar have ruined my credit score since the last 6 months for naively signing up for a service they were never able to deliver.
THIS IS A ********** ORGANIZATION AND SHOULD BE REPORTED TO THE POLICE.
I've had nothing but these standard messages since the last 6 months. I just had a call from a staff member Mashudu Machimane who had her details completely wrong. Altech Netstar have ruined my credit score since the last 6 months for naively signing up for a service they were never able to deliver.
THIS IS A ********** ORGANIZATION AND SHOULD BE REPORTED TO THE POLICE.
I had a call from a consultant who promised to refund me but instead I recieved another invoice. Despite several emails to management asking to clarify the invoice for a service that has been cancelled 6 months ago due to non-performance "surprisingly" I have not received any response from Altech Netstar. I will make a case of *****
I had a call from a consultant who promised to refund me but instead I recieved another invoice. Despite several emails to management asking to clarify the invoice for a service that has been cancelled 6 months ago due to non-performance "surprisingly" I have not received any response from Altech Netstar. I will make a case of *****
