DM
Dineo M

1 reviews | Active since Feb 2026

18 Feb 2026, 10:53

***********s

What an *********** entity, being transferred from one call to another for almost an hour without getting assistance, the fitted their device incorrectly and it was draining my battery now the my tell about a call out fee, what nonsense is this. I regret ever taking this device . Their agent Sofia’s, thuli and mbali horrible customer service they have

0
Replies (2)
Netstar
Netstar's reply18 Feb 2026, 11:04
Official
Good day Dineo,

Thank  you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar
Netstar
Netstar's reply21 Feb 2026, 19:36
Official
 Good day Dineo,

We are pleased to see that you were contacted and assisted with your query. Should you need further assistance, please reach out and we will be happy to assist.

Kind regards,
Netstar