A
A.N

1 reviews | Active since Jan 2025

11 Aug 2025, 22:02

*****s

A bunch of ******. I was a on 36 month contract which ends end of August but debited me for August and triggered a month to month payment plan without my consent. They have been taking me from pillar to post.

Netstar: “ Please note that when you take up a contract through the dealership, each 12-month period includes a 1-month discount. This means that your full 36-month contract was discounted by 3 months in total.”

This still does not answer why I was debited at the beginning on month 36 (August) and not in September.

0
Replies (2)
Netstar
Netstar's reply12 Aug 2025, 07:20
Official
Good day Awongiwe, 

Please be advised that your query has been escalated to our internal team.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar

Netstar
Netstar's reply13 Aug 2025, 13:36
Official
Good day Awongiwe, 

We are pleased to inform you that the relevant department has sent an email regarding your query. 

If you require further assistance regarding this matter, please reply to the email. 

Regards, 
Netstar