RM
Ridwaan M

1 reviews | Active since Dec 2015

29 Nov 2023, 17:00

RUN VERY VERY VERY FAR!!!

Please DO NOT subscribe to Netstar under any circumstance. Their devices don't work and when you prove it to them, they say it's your job as the customer to make sure it's working. WHY AM I PAYING YOU IF I MUST MAKE SURE THE TRACKER WORKS?!!!! Email me if you want more info on *** and I will gladly show you why you shouldn't waste money with them. FYI, I am subscribed to their MOST EXPENSIVE plan and even that doesn't work!!! Thato is the team leader in retentions. I wonder how he got hired as he tries to explain to me that I am in the wrong for their device not functioning!?!?!

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Replies (2)
Netstar
Netstar's reply29 Nov 2023, 17:15
Official
Good day Ridwaan,

We are terribly sorry about your experience. Kindly note that your query is being handled by the relevant department and we will be sure to get in touch with you to resolve this matter as soon as possible.

Kind Regards,
Netstar

Netstar
Netstar's reply30 Nov 2023, 16:38
Official
Good day Ridwaan,

Kindly note that contact has been made with you via email. Should you require any further assistance please do not hesitate to make contact with us and we will gladly assist.

Kind Regards,
Netstar