Rude staff

<p>I had a call from a black lady from netstar, we spoke about the fact that they want me to pay for the 36 months contract which i agreed to but my problem is being billed 2 years later, she blames my insurance and myself, why am i being blamed for their communication? i will not allow to be billed two years later whereas i could have settled this already. i even forgot that the tracker was removed. how can it be wrong if the device was removed from altech greenstone even? please man, the lady even went to be more rude and said she will not help me and i want to run away from paying she does not care i can go to hello peter or go complain and hung up. i am actually starting to feel that african customer agents have no patience to us african customers, im not making it racial but if another colour person speaks, african people bow down to them. im sorry netstar i am not being a difficult customer but two years later does not work for me. this R122 guys does not bother me, its really not much but i will not pay for this mistake that was not mine. sorry.</p>