Rude call centre agent

<p>Hi. </p> <p>I'm upgrading the system I have on my vehicle. I received a call from one of your call center agents who didn't really have good phone etiquette. He spoke very rudely and abruptly. Please, if your calls are recorded go and have a listen. I wanted to end the call but for the sake of the upgrade and had to deal with him. I received the call at 12:13. My account number is ********** 4.</p>