Robbing customers money

<p>i was in search of a tracking unit for my car and a sales consultant from netsar contacted me to sighn me up.he told me the premium would be R79 all inclusive monthky and that they bill for 11months in a year. i took the package on agreement that i would pay the full 3 year fee upfront and that it should be debited on my account.on that calli kept reiterating the amount and making sure that we were both clear.when netstar debited my account they debited me for a higher amount which i reversed, i called them again and the same sales person confirmed that the amout is incorrect and he would send to the billing department to rectify. they still debited me more money and i decided to cancel my contract with them within the 30 day window period.the gentleman i spoke to by the name of Tebogo nyelemane confirmed that all that was owed to them s R79 for that months premium and nothing else.i am shocked to get a call now from debt collectors wanting me to pay netstars account which i clearly cancelled and paid them what was due tothem.i would like to get clarity on a way forward as again they try to ******* customers and get their way.who protects customers , i have asked fir all calls with their agents to be pulled to prove my story but perhaps i am not speaking to the right people.heloopeter please help. i want this cleared</p>