****** broad daylight!!!!

What is the point of getting into a service agreement and also making arrangements for payment only to have your company not stick to their side of the agreement?

I went from owing you guys R435 to having a bank notification that says you have debited more than R900 from my account. Are we honestly giving you permission to rob us broad daylight when we give you the permission to our accounts??!

The level of your service is really poor considering that your other credit controller phoned me not even having a clue that someone had already phoned me to make arrangements. The sooner I can cancel all relations with this company the better.

Disappointing is an understatement!