RR
Riaan R

1 reviews | Active since Jul 2011

01 Apr 2016, 13:22

*********** customers

I took a three year, paid upfront contract for Sleuth device in January 2013. The car was sold in May 2015 and I cancelled the contract over the telephone. I was informed that there is no refund for the remaining period and that the unit will not be removed from the car. All facts that I excepted. Now 11 months later am I still debited for a service I no longer receive.<br> <br> I did not receive any notification that the contract was cancelled or for that matter, that the contract will be extended. I did not authorize any debit orders against my account. <br> <br> Thank you for making sure that I will never be a Netstar customer again.

0
Replies (1)
Netstar
Netstar's reply01 Apr 2016, 13:40
Official
Hello MockingJay,

As telephonically discussed, I will investigate and I will revert back to you.

Kind regards
Denise

Best regards,