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<p>Approximately 30 months ago i purchased a new vehicle. Naturally i requested for the tracker unit to be removed and replaced from my old car to new. I was advised the old unit wouldnt work on the new car so it needed to be replaced. I accepted the quote and the new unit was fitted onto the new car. It was taken for granted the neccessary changes were done and my old unit would be cancelled. I realised rather late that mty premiums were rather high and i started querying. There is no way i could get a positive response from anyone at Altech Netstar. I had to phone and email my query. There were no responses whatsoever. All you get is hold on and hold on...........numerous phone callsand emails. There customer care email is NEVER responded to! What a waste of my time and my phone calls.</p> <p>Afetr months of chasing, I finally get a call only to tell me there is nothing on record and I cant get my refund. What a load!</p> <p> </p> <p>I have requested that my current service from them be cancelled as I no longer wish to be a client of such an institute where ethics are lacking.</p> <p> </p> <p>I feel ******......................hopefully my monies can be utilised in an effort to train their staff on customer service and ethics.</p>