Right off the track

I was still trying to get a tracking unit installed in my vehicle at the time of writing this complaint..If this is the service level that one has to deal with at sign up I hate to think what to expect from a tracking and recovery aspect.

Pathetic *********** chat portal agents

No response to emails

The worst customer satisfaction company you could wish for. Think they are untouchable because insurance companies require tracking and they think that their business is guaranteed..Customers come second even though they are the ones paying

Seeing as Netstar dont respond to or acknowledge my mails, I am officially notifying them again that I am cancelling my contract with immediate effect and within 5 days of signing up. Arrogance at it best might I add.