TM
Tinashe M

1 reviews | Active since May 2017

08 Jul 2017, 00:22

Revoke license for Netstar

<p>I cancelled my contract with altech netstar after months of battling gross negligence and failure to meet their contractual obligation but I still get debited of my account for some odd reason. Their systems do not talk to each other nor do the people that work there. I mean really how difficult can it be to remove a client from your payments database.</p> <p> </p> <p>The mistakes and errors that netstar have made with me are an indication that the ombudsman and legal system should intervene as I am not alone in my grievances. Their licence needs to be suspended and revoked.they need to be investigated and start compensating clients for such grossly unfair and costly errors to clients</p>

0
Replies (2)
Netstar
Netstar's reply10 Jul 2017, 12:50
Official

Good day Tinashe

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query.

Awaiting your response.

Kind Regards

Denise

Netstar
Netstar's reply12 Jul 2017, 07:45
Official

Good day Tinashe

We have been communicating via email regarding your query.

Kind regards

Denise