aR
ashin R

1 reviews | Active since May 2011

26 Jul 2016, 14:39

Retards

<p>after many emails and frustrating telecalls and miracuously the person name Natasha Petersen suddenyl goes on maternity leave and ignores my requests. i had to cal nore than 2 week later speak to Thato, who referred me to her arrongant, obnoxious, ***********, useless and rude supervisor, Chaney Basson if that is the correct spelling of her name.</p> <p> </p> <p>i sent an email to your CS weeks ago requesting a cancellation on the contract of my 3 year contact and there again me as the the customer must follow up, i escalated an email to the CEO's office and then only was called. Guys everytime i had a problem i had to escalate my query to the CEO's offices.</p> <p> </p> <p>Even today i have sent email and have not had the professional courtesy of a call or even an email correspondence.</p> <p> </p> <p>Charney is rude, arrongant, obnoxious and talks over a client, is that how Netstar staff is trained.</p> <p> </p> <p>Natashsa did send me a cancellation email, there was never a letter attached, i responded on 11 July 2016 with a counter offer and even sent a further email specifically telling her that my counter offer was blatantly ignored and this was before she allegedly went on maternity leave.</p> <p> </p> <p>Had she came back to immediately with and aswer we would not be sitting with this problem now would we as for Charne, she must be dismissed for being a retard and so rude to customers. she is basically permabulating aroung the outskirts of verbosity to avoid accepting blame for her useless and *********** staff memeber.</p> <p> </p> <p>i dont care about your 25% discount, i want the entire amount written off. I did enquire about the removal of the unit and installtion onto my new vehicle but was quoted riduclous costs for same.</p> <p> </p> <p>its sad how such a reputed service provider *****s over consumer who are just to afraid to fight.</p> <p> </p> <p>Guess what Netstar and Mr CEO u have a fight which you will loose.</p> <p> </p> <p>i am an attorney and have all the time, s**** experience and expertise and when i am done with Netstar you will be fitting tracking devices on bi cycles.</p>

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Replies (2)
Netstar
Netstar's reply27 Jul 2016, 06:46
Official

Good day Mr Rajdew

As per our telephonic conversation, you have informed me you are dealing with the general manager.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply29 Jul 2016, 10:03
Official

Good day Mr Rajdew

You have been liaising with the general manager and she is going to keep you updated during the process of the query.

Kind regards

Denise

Best regards,