REPEAT OFFENCE ATT: CEO OF NETSTAR .Are you aware that your staff does not care about your customers? Are you aware that your customer complaints staff is rude to customers

I called in Netstar to settle my arrears as i had fallen behind on my premium. The agent advised that i call their debt collection company Credit worx , these guys wanted me to pay around R5800 for a debt to settle an original debt of +/- R1000. I called Netstar to assist in this as the account was handed over just as i had started making payment arrangements. I am absolutely apalled by the rudeness and extremely poor customer service by a gentleman from the customer complaints departments. An indian gentlemen , who sounded to be in his 40's hung up the phone on me . I then called again and asked to speak to his manager , what sounded like an old lady then picked up the phone and carried the same attitude . She outright refused to give me her name and told me to go ahead and review this on hellopeter as she does not give a damn. THIS IS BY FAR THE WORST CUSTOMER EXPERIENCE THAT I HAVE EVER HAD !!