HM
Haseena M

1 reviews | Active since May 2013

09 Jul 2024, 08:29

REMOVE YOUR FAULTY DEVICE!

After much back and forth (and even a patch of radio silence up until my last review), I have finally managed to terminate my contract with Netstar - due to their faulty units draining my car battery. I have had terrible after sales service on top of being a dissatisfied client in terms of their products. The problem I am now facing, is that they have promised to remove their unit and I've had to chase up a few times with no joy. I really would never recommend this company, considering all the financial burden, stress and inconvenience they have put me through. I've given them so many opportunities to sort this out but it looks like I will be forced to take this further.

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Replies (2)
Netstar
Netstar's reply09 Jul 2024, 08:34
Official
Good day Haseena 

Thank you for reaching out to us. We apologize for any inconvenience caused and would like the opportunity to assist you. One of our consultants will get in touch with you to further discuss and resolve this issue.

Regards 
Netstar 

Best regards,

Netstar
Netstar's reply09 Jul 2024, 11:53
Official
Good day Haseena 

As per our planners, you have been contacted and scheduled for attendance today at 3pm 

Regards 
Netstar 

Best regards,