JB
John B
1 reviews | Active since Jul 2009
10 Jul 2025, 08:46
Reinstall Nightmare
I sold my car on Tuesday 2025/07/08. They did a reinstall yesterday and now the device is not working. I phoned yesterday and they said the device just needs to charge. I drove around 17 km last night and the device is still not working. I have now spent 30 min on the phone 2025/07/10 being pushed from pillar to post and nothing. This is the most ********** service ever received. You guys have no clue what you are doing.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
10 Jul 2025, 08:55Good day John,
We are sorry that you having this issue with your device.
Please allow us an opportunity to investigate matter and we will provide feedback.
Kind Regards,
Netstar
We are sorry that you having this issue with your device.
Please allow us an opportunity to investigate matter and we will provide feedback.
Kind Regards,
Netstar
Best regards,
Netstar's reply10 Jul 2025, 08:55
Official
Good day John,
We are sorry that you having this issue with your device.
Please allow us an opportunity to investigate matter and we will provide feedback.
Kind Regards,
Netstar
We are sorry that you having this issue with your device.
Please allow us an opportunity to investigate matter and we will provide feedback.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
14 Jul 2025, 09:45Good day John,
Kindly note that a credit of three months goodwill has been logged on your account.
We apologize for any inconvenience caused.
If you need further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Kindly note that a credit of three months goodwill has been logged on your account.
We apologize for any inconvenience caused.
If you need further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,
Netstar's reply14 Jul 2025, 09:45
Official
Good day John,
Kindly note that a credit of three months goodwill has been logged on your account.
We apologize for any inconvenience caused.
If you need further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Kindly note that a credit of three months goodwill has been logged on your account.
We apologize for any inconvenience caused.
If you need further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,