REFUSE TO SEND ME A SAND-BOX REPORT!

On the 30th July 2020 , I sent a request requesting a report of the sand-box or tracker (***2) , dating back to 3 months before the accident happened as well as the report on the day the accident happened . On the 1st August , I received response from a Simphiwe Khoza "Thank you for your correspondence with Netstar.

As per your request, please provide us with months you requesting

Trips for .

For further enquiries kindly contact our Customer Service Department."

I then responded on the 3rd of August ,specifying dates and I never received any response afterwards , On the 8th August I sent another email requesting feedback and 12 days later I still have not received the report or any feedback . Surely receiving a report of a sandbox is not so much work . When we miss payments you are quick to make threats and when we make requests you act as if you are not in business . I need that report as soon as possible as stated in my initial email that this was urgent