JV
Jacobus V
1 reviews | Active since Oct 2023
17 Jul 2024, 05:43
Refund
On 2/7/24 Netstar insured me that a amount off R231. 17 would be paid back to me after they deductet this amount after i settled it and they deducted it due to their neglegents.I would be refunder on 7/7/24.I wrote a review with a complain,they contact me and the supervisor and Tebogok said it would now be paid on wednesday 17/7/24!.This morning i noticed in my bank acc that I'm still not refunded it's onley empty prommises!I want this complain to go to their MD Grant Fraser!! I want his direct email address and I want my monney today.!This is very poor service and I'm very unhappy.
Helpful (0)
Replies (7)0
Replies (7)JV
Jacobus V's updateReviewer Update
17 Jul 2024, 12:06Good day.Nothing has been done!No refund after a nother 4 email to *** after prommises??Now 12h00 and no refund yet?I can't believe Netstar.Its.costing me a lot of cell phone monney and I'm on disability pension. I'm going to get legal help and netstar will pay the costs!
JV
Jacobus V's update17 Jul 2024, 12:06
Reviewer Update
Good day.Nothing has been done!No refund after a nother 4 email to *** after prommises??Now 12h00 and no refund yet?I can't believe Netstar.Its.costing me a lot of cell phone monney and I'm on disability pension. I'm going to get legal help and netstar will pay the costs!
Netstar's replyOfficial
17 Jul 2024, 12:16Good day Jacobus,
Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Netstar's reply17 Jul 2024, 12:16
Official
Good day Jacobus,
Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you.
Kind regards
Netstar
JV
Jacobus V's updateReviewer Update
17 Jul 2024, 16:19I hope that netstar close their doors soon!They are a disgrace for castoumers,their bark is worse than their bite.They own me monney,a refund off R231.17 and no payment for weeks now after they gave my a date!(3 time )Carien the lady who doess the payments ,wake up read your email,do the payments the Total off R87 000 netstar owns 50 castouners!Absolute worst tracking service in Sout africa I'll never recommend you to enny one!Think your all lazy. sitting and doing nothing Look out for opperchunity to rob client off their hard urned pension.I hope every client read this and cancel .Mnr JM vosloo.
JV
Jacobus V's update17 Jul 2024, 16:19
Reviewer Update
I hope that netstar close their doors soon!They are a disgrace for castoumers,their bark is worse than their bite.They own me monney,a refund off R231.17 and no payment for weeks now after they gave my a date!(3 time )Carien the lady who doess the payments ,wake up read your email,do the payments the Total off R87 000 netstar owns 50 castouners!Absolute worst tracking service in Sout africa I'll never recommend you to enny one!Think your all lazy. sitting and doing nothing Look out for opperchunity to rob client off their hard urned pension.I hope every client read this and cancel .Mnr JM vosloo.
JV
Jacobus V's updateReviewer Update
17 Jul 2024, 16:52Nonsense!Absa to absa is emediate payment!No monney in my acc and I don't have enny trust in Netstar.
JV
Jacobus V's update17 Jul 2024, 16:52
Reviewer Update
Nonsense!Absa to absa is emediate payment!No monney in my acc and I don't have enny trust in Netstar.
JV
Jacobus V's updateReviewer Update
17 Jul 2024, 17:20Checkers my acc again no refund in my account!Again it's a storie!Don't tell me like before by Tebigo Kekane 7working day!!I want my monny today 17/06/2024 as agreed for the 3hird time.Netstar has no stars they are the worst of the worst,so called tracking service in South africa.They bridge contracts and get away with it.Wake up !Do your job properley.Apoint a new CEO.Do something!
JV
Jacobus V's update17 Jul 2024, 17:20
Reviewer Update
Checkers my acc again no refund in my account!Again it's a storie!Don't tell me like before by Tebigo Kekane 7working day!!I want my monny today 17/06/2024 as agreed for the 3hird time.Netstar has no stars they are the worst of the worst,so called tracking service in South africa.They bridge contracts and get away with it.Wake up !Do your job properley.Apoint a new CEO.Do something!
JV
Jacobus V's updateReviewer Update
17 Jul 2024, 18:1218h10 no refund monney in my account again.Plse Netstar stop laying to clients.Pay my monney back today 17/7/24 as/your email Tebigo Kekana.Im not waiting again like prommised for the 3hird time.Very very bad service by Fallen netsrar!!!
JV
Jacobus V's update17 Jul 2024, 18:12
Reviewer Update
18h10 no refund monney in my account again.Plse Netstar stop laying to clients.Pay my monney back today 17/7/24 as/your email Tebigo Kekana.Im not waiting again like prommised for the 3hird time.Very very bad service by Fallen netsrar!!!
Netstar's replyOfficial
18 Jul 2024, 07:02Good day Jacobus
Thank you for the reply. Please note we have escalated the matter to our finance department for them to further assist you.
Regards
Netstar
Thank you for the reply. Please note we have escalated the matter to our finance department for them to further assist you.
Regards
Netstar
Netstar's reply18 Jul 2024, 07:02
Official
Good day Jacobus
Thank you for the reply. Please note we have escalated the matter to our finance department for them to further assist you.
Regards
Netstar
Thank you for the reply. Please note we have escalated the matter to our finance department for them to further assist you.
Regards
Netstar