CV
Clive V

1 reviews | Active since Mar 2009

02 Feb 2015, 10:08

Really could not give a d*mn

My tracking contract expired 4 months ago, so I took out a month by month contract.<br> I received a sms stating that their annual increase was taking effect. When I telephoned to say it has only been 4 months, I was told basically \so sad too bad you can go elsewhere if you don't like it.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;186385;61;22;2;0;1;0;0;2;15/02/02 16:07;237;4;12/10/09 14:01;15/02/02 12:10;UNPAID CLAIMS ;8,01E+12;n/a ;***;I worked for Discover from 2012 Apr to Sep 2012 i had a medical aid with them and in October same year i was admitted in a hospital and as a standard procedure the hospital calls the medical aid to confirm if the i have an active medical aid and if the are funds available to cover my stay ,Discovery confirmed everything and that time and i got a call from them in the middle of Oct while in hospital informing me that my medical aid is being cancelled on the 30 Oct 2012 and if i wanted to continue with it i should give them a call before that date. But according to the hospital Discovery never paid them an amount of about R7000 and i owe Discover just over R70 000.00 i have asked them to check their records and listen to calls that where made to me and that i made to Discover but no one wants to listen ,I think this all happen because of incompetency ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;811282;540;1;2;0;1;0;0;2;15/02/03 10:23;237;NULL;15/02/03 8:08;15/02/03 6:26;Double debiting my account and charging me for it;8,90E+12;Collections Department;***;At the end of last year my debit orders got deducted end of November as usual, then in December money was debited as early debit orders , then my account was debited again end of December , I went and reversed the double deduction , now I'm getting charged fees amounting to R250 cause African bank are over deducting?<br> You have to watch your account every month cause money either gets over debited or there is charges taken off which you are not notified of, please can you look into your debit orders and double check cause to deal with the call centre is a waste of time , everybody is *********** in resolving problems<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;240154;624;4;2;0;1;0;0;2;15/02/06 13:59;237;NULL;15/02/06 11:57;15/02/06 10:02;Took phone for repair and it wasn't done properly;8,11E+12;Repairs;***;I took my phone Galaxy S4 in for repairs at the Samsung Smart Center on 14th Avenue in Johannesburg on the 21st January for an ADH repair on my screen. They told me they had to book the phone in for the screen as they don't have stock.So I inform them in that case please investigate why the phone gets hot while talking on it and also while browsing, i indicate towards where the antenna is, but get told they will but it's normally the memory card causing the issue. I get the phone back on Friday the 23rd January and they've repaired the screen but done nothing about the antenna, they also had the cheek to downgrade my firmware as well. So after using the phone for the last two weeks with and without an memory card I can report the problem still exists the phone still gets to hot to handle, I also don't want to take my phone in again as I'll not have a replacement while it's in for \repairs\"" unless it is guaranteed the phone will be repaired this time."""

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Replies (1)
Netstar
Netstar's reply04 Feb 2015, 12:05
Official
Hello clivev,

Thank you for your correspondence received.

I will look into the matter and will get back to you as soon as possible.

Kind regards,

Chantell